Privacy Policy
Your privacy is very important to us. We will never violate a customer’s trust by misusing their private information.
We feel that nothing is more irritating than getting unsolicited “junk” mail. Therefore, please rest assured that we will never give, rent, or sell your name, address, or email address to anyone or any organization.
At sometimes in the future we may ask our customers whether or not they would like to receive “updates” or information concerning “product specials”. Any customer who indicated they don’t want updated will ever hear from us again.
The only other time you will hear from us would be if there were a problem with your order. We would then either call or email you concerning it.
The Latest “Secured Internet Ordering” Technology
You can rest assured that your private information is completely protected from “prying eyes” when using the latest “encryption security technology” found on our shopping cart.
There are two very important ways of knowing if you are ordering merchandise on a “secured” shopping site. These will not appear as you are navigating the site but only when you begin to order your product.
When using Internet Explorer:
The all familiar “yellow lock” icon will appear at the bottom right hand corner of the screen.
When using Netscape:
There is a “blue lock” icon in the bottom right hand corner of the screen.
Looking at the “URL” in the address bar, there will be an “S” after the “http”
The “s” will only appear when you are in the “shopping cart” ordering your product. It will not appear as you are navigating the site.
Example:
Secured: https://www.theseatheater.com
Unsecured: http://www.theseatheater.com
Please feel free to call us at our toll free number 1-877-264-7815, if you would like further explanation.
Methods of Payment
All major credit cards:
Visa, Master Card, American Express, and Discover.
We accept Paypal
Money orders, cashier checks or personal checks are accepted.
However, using one of these last three payment methods will slow the shipping down considerably as we will have to wait 5-7 business days for them to clear the banking systems.
The answer to this slow “turn around” time would be to pay using a money order purchased at any United States Post Office. These are as good as cash. One is able to cash then immediately at any Post Office in the United States
Refund Policy
We believe our products will more than satisfy your needs. If for any reason you’re not satisfied please return the entire product within 7 days for a full refund minus any shipping charges. Please contact for more information.
Shipping Policy/Delivery Policy
“Please be assured that your items will ship out within two days of purchase. We determine the most efficient shipping carrier for your order.
The carriers that may be used are:
U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes.
If you're trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing.
Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.
If you require express or 2 day shipping, please call us at (877) 264-7815 for charges.
Canadian Orders:
On all Canadian orders any duties, taxes, brokerage, or fuel surcharges are to be paid by the buyer upon delivery. There will be an additional shipping charge on all Canadian orders applied during the checkout process.
PLEASE NOTE:
Out of state orders WILL NOT be charged sales tax. In state orders will be charged 6.81% sales tax
